Press 2 for Internet service..Sucks!!

Although I'm working as CSR at call centre..I always create complaints about someone internet is down. Then when customer call again to our department, they said that cannot get through to internet service..sometimes customer can get frustrated because they waiting them to call to reconfirm again the problem..come on laa..just dont tell the customer to reset the modem..baik tak payah jer call ke internet services..kesian customer..

One of my fren told me yesterday, when he complaint becoz the speed is slow for more than one day, the CSR told him that they will contact him to make sure the problem..my fren wait for two days..then he call again..one of the CSR told him that the case was closed..hairan jugaklah why and what's the problem..I hope that our internet services can improve even better..I read a notice that our internet speed will upgrade stage by stage..be patient ok guys.

to customer, if you call and reach other dept, for example my dept, my dept sapu habis dari faulty, application status, produk dan mcm2 lagi..tension woo.., plz give all the details such as your full name, relationship with the owner, your ctc no, if from company, give the full name of company, and your position..tak susah kan.. this is because we always need create a report, eventhough just enquiry simple thing ok. walaupun dah banyak kali call ke call centre..bagi jer..sebab hari2 update biarpun org yang sama..because we dont trust the number that appear on our screen..satu lagi utk security owner..byk dah kes org nak extract info dari call centre..if you know what i meant..peace..

sorry..

sorry guys..lama tak update since work in HELL..haha..yes it is juz like HELL..you can't imagine how customer this day..hehe..i think you know what i mean..FYI i'm working as CSR at one big company laa..at call centre..so many cases..funny thing and sometimes can make you angry becoz unreasonable customer..i dunno about y'all can tahan to hear someone shouting on the phone..i experienced it..as a frontliner you have to sabar..but one day i cannot tahan anymore..arguing with one stupid bitch..already explain still shouting like only this bitch got some problem..lucky me this person use handphone..call was disconnected not by me..hehe..lega liao..after that call my supervisor come to me asking why my voice so loud..then i story laa what's the problem..

To be honest, 80% of all calls at our call centre is from Peninsular..most of the call are from 03.. this 03 punya people think like we can make all application only by phone..stupid..think like pizza hut ka..especially for business.residential pun ada.for e.g:" I nak upgrade ke speed yang lebih laju i punya internet ok"then my heart feels like juz wanted to tell this person.."hello..this call centre is for aduan and pertanyaan..tak baca kat bawah bill ker".tapi tahan sabar..nasib baik tak cakap mcmtu dgn customer .semua nak senang..mesti ada black and white laa.. bukan nak menghina or mencaci sebab tak semua yang mcmtu.. no offends ok..only luahan perasaan..

Serious shit I tell u guys..customer from sarawak until now doesnt have any problem with the service..no problem..they followed all the procedures..tak banyak cakap..hati frontliners senang jer nak tolong..

For those who live in especially 03 place or any place..plz jaga your attitude, emotion..juz follow the procedures..bila ditanya jawab saja..senang org membantu...no need to bising2 first bila org dah explain diri sendiri yang malu or meludah ke muka sendiri..peace..

p/s: woii..ex- mmc lamak sik jumpa..

Teaser..hehehe..

This is from previous photo shoot with Calvin..hehe..so many picture have to choose for editing..this is one of hundreds picture..will post more pic..too tired with new job..training maa..

New job..hehehe..

Ok..i'm working as a customer service rite now at call centre..hehehe..lucky me to get this job..even though working as CSR..i'm not gonna leave my hobby which is photography..they will held an annual dinner and me will be the photographer of the nite..yeah rite..have to borrow Calvin's sb-600..hehe..i'm still training rite for 2 month..so many product that i have to know..damn..make me headache..but it's okay..janji the pay is good and gain some experience..

p/s : anybody wanted to see Zue's pic just visit Calvin's blog..hehehe..I'm also had my photoshoot with my gf last Monday by Calvin...can't waut to see all the pictures..hehehe..

Modem rosak..

My modem was broken last week on Sunday..so I can't update anything..rite now I'm using at the office..have to buy a new modem or router..shit...duit lagi..sorry for the inconvenience...

When the Boss is not in...Strobist in Action..

Hehe..as you can see I become a model to my friend Calvin..This shot were taken during puasa I think..We just trying out off camera flash after learned it from youtube how to set it up..hehe..Using Nikon d200 and SB 800 flash..We turn of all the lights,set the camera and positioning the flash..Very syok woo..

This is Calvin..hehehe..

Boring...

I got nothing to do today in the office accept touch up family photo and some laminating. In the afternoon, strong wind makes me scared. Our signboard kuat goyang and oso the lamp outside. My boss is worried about it..Takut jatuh and hit someone downstairs..but after awhile it stop. A friend of my boss, a lawyer. juz lepak2 with us..hehehe..He is a hobbyist and likes photography oso. He's Canonians..hehehe..

Then, his friend came in brought a Canon 40d and 580ex II speedlite flash. An expensive camera. I think he wanted to sell it to my boss.



This dslr is one of my dream camera..hehe..but for me Nikon is still the best..Go Nikonians!!..This camera cost about more than RM 4.5 k. Bloody expensive..hehe..It got 10.1 megapixels with CMOS sensor for quality image and DIGIC III imaging processor. With continuous shooting speed 6.5 fps (frome per second), and oso got live view. Banyak lagi advantages of this camera. The brand new speedlites 580ex II is cost around RM 1.5k. Heard my boss said to his friend it is better than SB800 Nikon flash. Calvin try the camera, as far as I know Canon colour of the picture a little bit better than Nikon but a little bit lack of sharpness. Syok woo 40d..but still Go Nikonians!! So, anyone wanted to buy a dslr, choose wisely. Ask someone who know about dslr advantages from the brand till the quality. Get some reviews from other dslr owner. Lastly, tepuk dada tanya wallet sendiri..